St. Ambrose University

O’KEEFE LIBRARY


 

 


ANNUAL REPORT

1999-2000

 


OVERVIEW...................................................................................................................................................................... 2

DIRECTOR’S REPORT................................................................................................................................................. 2

ADMINISTRATION AND SPECIAL COLLECTIONS............................................................................................ 3

COLLECTION DEVELOPMENT................................................................................................................................. 4

Purchases by Subject Area.......................................................................................................................... 4

Inventory of the Collection...................................................................................................................... 5

REFERENCE SERVICES............................................................................................................................................... 6

Highlights............................................................................................................................................................... 6

Library Instruction......................................................................................................................................... 6

TECHNICAL SERVICES DEPARTMENT.................................................................................................................. 6

ACQUISITIONS.......................................................................................................................................................... 6

CATALOGING............................................................................................................................................................ 7

CIRCULATION............................................................................................................................................................. 10

Circulation Staff........................................................................................................................................... 13

INTERLIBRARY LOAN.............................................................................................................................................. 13

MEDIA SERVICES....................................................................................................................................................... 15

1999-2000 O’KEEFE LIBRARY STAFF.................................................................................................................. 16

STAFF DEVELOPMENT............................................................................................................................................. 18

John H. Pollitz.................................................................................................................................................... 18

Kathy Byers......................................................................................................................................................... 18

Pat Kranovich................................................................................................................................................... 18

Mary Heinzman................................................................................................................................................. 18

Marcy Downs..................................................................................................................................................... 19

Stella Herzig...................................................................................................................................................... 19

Sue Baumbach.................................................................................................................................................... 19

Carol Anne Chouteau................................................................................................................................... 19

Harold Krubsack............................................................................................................................................ 20

Jennifer Davis..................................................................................................................................................... 20

Nancy Johnson-Van Hecke.......................................................................................................................... 20

Eliza Gillies.......................................................................................................................................................... 20

Susan Green......................................................................................................................................................... 20

Connie Schroeder............................................................................................................................................. 20

BIOGRAPHIES OF LIBRARY STAFF..................................................................................................................... 21



Overview

The 1999-2000 academic year was marked by changes in personnel.  At the end of FY1999 Marylaine Block retired.  She had been an employee at St. Ambrose University since 1977.  One of her chief accomplishments, beyond years of service to students and faculty, was the creation of Where the Wild Things Are”, later changed to “Best Information on the Net (BIOTN )”, a website designed to tame the wild World Wide Web and make information available there more accessible to St. Ambrose students.  Her efforts were not only helpful to our students but their value was recognized worldwide.  Libraries and schools across the globe used her website to help make the Web easier to navigate.  When she retired Nanette Miller became head of reference and Marcy Downs was hired as Reference/Technology librarian.  In October Nanette resigned as did Pat Kranovich and in November Stella Herzig began her leave of absence for a trip to India.  During the ensuing months we searched for replacements for these positions.  Barb Kuttler was hired as a temporary replacement for Stella Herzig.  Mary Heinzman was hired as a reference/business librarian.  She had been the business librarian at Davenport Public Library.  We were fortunate to rehire Pat Kranovich as Head of Reference.

As a member of the General Education Committee, John Pollitz worked to establish a one credit Information Literacy class.  In March, the faculty assembly voted to accept the General Education Skills proposal that included the Information Literacy class, reaffirming the commitment to library research skills made earlier with the institution of the library requirement for graduation.  In May, librarians began developing the curriculum for the Information Literacy class.

The library was a participant in an Iowa State Library pilot project funded by a Carver Foundation grant that provided access to 12 fulltext databases for one year.  The pilot project was designed to test how the State Library might provide access to reliable fulltext information to all citizens.  Project members included, Bettendorf, Davenport, Scott County, and Muscatine Public libraries, the Eastern Iowa Community College libraries, American Institute of Commerce, Marycrest International University, Palmer College of Chiropractic, and Mount Saint Claire College.  In the upcoming year the libraries will continue to cooperate and are purchasing the database service on their own.  The price negotiated as a consortium will save O’Keefe Library as much as $19,000 since it allows us to eliminate duplication and cancel some expensive databases we subscribed to on our own.  These savings will be used to subscribe to subject specific databases.

 

DIRECTOR’S REPORT

 

LIBRARY EVENTS

Nancy Johnson-Van Hecke continued to take responsibility for coordinating our "Brown Bag Lunch Seminars" during this academic year.  We hosted at least one Brown Bag Seminar per month with some months having as many as five presentations. 

Brown Bags were presented on the following topics:


·        Defining the News

·        Kids: Awareness and Self-Defense

·        “The Eastern Front”: Teaching in Lithuania

·        “Summer Movies, Some are Not”

·        Workplace Violence

·        Breaking the Bad News: Rights and Responsibilities to Inform in Medical Ethics

·        Instantaneous Violent Death, or, the Possibility that a Meteor Will Hit You on the Head.

·        Gifts of Food, II

·        World Aids Day: The Quilt

·        “B-5: Not a Square on a Bingo Card.”

·        SAU Speech Students Present Programs from their Spring Competition.

·        Starting a Small Business.

·        “The Academy Awards”

·        Sensing India: A Report on the Interim Trip to India.

·        Conscientious Objectors in the Civil War.

·        Nutrition Seminar

·        and more.


 

We also had a series of music events in the atrium.

·        The SAU Chamber Singers sang Christmas Carols.

·        A Christmas flute duet.

·        Paul Jacobson and the Banjoleers.

·        Mike Wallace guitar concert.

 

Mary Heinzman organized a number of displays for the cases in the atrium.

·        Women's History Month

·        Black History Month

·        Native American Art & Crafts

·        Sister Ritamary Bradley Memorial

·        Antique Banjoes

·        Collectibles

·        Christmas/Hanukah/Kwanzaa

·        Navajo Rug

·        Commonplace Books

ADMINISTRATION AND SPECIAL COLLECTIONS

 

Donations to the library were up this year.  This allowed us a greater variety to choose for inclusion into the collection.  We are rather stringent in our criteria for what we add to the collection.  Those donations that are not added are usually placed on our book sale cart.

 

 

 

****GIFTS RECEIVED

 

 

 

 

% incr/dec

 

 

Books

93/94

94/95

95/96

96/97

97/98

99/00*

99/00 - 97/98

 

 

Titles

435

962

1670

1740

1610

1911

19%

 

 

Volumes

460

N.A.

332

1465

1718

1956

 

 

 

Periodicals

 

 

 

 

 

 

 

 

 

Titles

40

72

52

46

25

187

648%

 

 

Issues

376

N.A.

332

1465

354

1244

 

 

 

Media

 

 

 

 

 

 

 

 

 

Titles

5

0

821

16

9

25

178%

 

 

Volumes

5

0

821

26

46

28

 

 

 

Total Titles

460

1034

2513

1802

1644

2123

29%

 

 

Total Volumes/Issues

841

0

2899

3499

2118

3228

 

*99/00 received $3990.00 in donations, including gifts from the Bishop O'Keefe memorial.

 

COLLECTION DEVELOPMENT

Librarians continued to purchase books to complement those purchased by faculty.  Cathy Bolkum served as an intern from the University of Iowa Library and Information Science program.  She looked at our collection in the art subject area.  She used statistics from our online catalog and worked with the Art Department faculty to identify strengths and weaknesses in our collection.  We will use her findings during the next year to strengthen our collection in that area.  We hope to use the model employed by Cathy in other areas of the collection. 

 

Reference librarians and the staff in Technical Services worked together to weed the Reference Collection.  We weeded much of the older, out-dated material in the reference section.  That which was valuable for its historic coverage was moved into the circulating section and nonessential material was donated or placed on the book sale cart.  Barb Kuttler worked with Technical Services to identify material in the collection that had not been entered into the online catalog.  Books were either weeded or cataloged, making them more accessible to our students.

 

Purchases by Subject Area

The majority of our purchases continue to be concentrated in the business, social science, sciences and medicine.  Continuations represent annual and series publications for which we have standing orders.  They cross all disciplines.  This information is mirrored in our cataloging statistics.

 

Inventory of the Collection

 

INVENTORY OF COLLECTION

 

 

 

 

 

 

 

 

 

 

 

 

 

Physical

Fiscal

 

 

 

 

 

 

Inventory

Year End

 

 

Current Periodical

 

 

1/16/98

6/30/98

6/30/99

6/30/00

Titles Received

BOOKS

Titles

77,282

79,141

82,594

86,233

 

 

 

Volumes

92,707

94,673

98,185

101,928

 

 

Periodicals

*Titles

950

968

1,009

1,008

642

*

 

**Volumes

23,279

23,609

24,326

25,016

 

 

Media

Titles

1,013

1,115

1,232

1,357

 

 

 

Volumes

1,786

1,944

2,122

2,310

 

 

CD-Rom, Music

Titles

9

9

44

 

 

 

 

Volumes

9

9

 

 

 

 

Microfilm

***Titles

40

46

46

46

57

 

 

Volumes

4,099

4,153

4,257

5,781

 

 

Microfiche

Titles

6

6

2

0

 

 

 

Volumes

33,491

33,698

33,698

0

 

 

Total Titles

 

79,285

81,270

84,881

88,644

699

total

*Includes 8 newspaper titles

 

 

 

 

 

 

**Periodical volumes is a count of bound volumes only.

 

 

 

   Current issues will be added to the count as they are bound.

 

 

 

***Microfilm title count is only of the titles NOT duplicated in periodicals.

 

 

    Total microfilm titles in collection at year end was 198.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

REFERENCE SERVICES

Highlights

·        11 tours – 227 people  (faculty, students, staff, and community)

·        73 research workshops – 1088 people (approximately 50 were faculty)

·        497 students completed the library skills exercise

·        Research assistance - Upward Bound students (June-July 2000)

·        Presentation/Tour – Students for every New Student Seminar (NSS) class.

·        Various new faculty instruction sessions

·        Library staff participation in treasure hunt for orientation

 

Library Instruction

This year the library requirement was offered completely through an online format.  This allowed students to complete the exercise at any time and made it more accessible to off campus students.  495 students completed the library requirement this year. 

 

There were 73 technology-related workshops held FY1999-2000. The number of students attending these workshops totaled 1088.  Approximately 50 faculty members also participated.

 

Upper-level and lower-level undergraduate classes were included in the technology related workshops.  Specialized instruction was given to groups from various majors offered at St Ambrose University. These sessions included candidates in the following programs: Master of Business Administration, Doctor of Business Administration, Master of Physical Therapy, and Master of Social Work.

 

All of the workshops conducted at O’Keefe Library are technology based and require student participation. One example was a recent research workshop conducted for Master of Social Work candidates. Instructional material was projected to a screen by a video data projector connected to a laptop so that the group could conveniently view material. Searching strategies were demonstrated and students simultaneously performed searches at their own computers. Students were encouraged to ask questions and eventually practice individual searching.  They were given instruction in QuadLINC (online card catalog), Social Work Abstracts, EBSCO and FirstSearch databases.   Best Information on the Web, an index to web sites chosen by librarians at O’Keefe Library, was introduced and web site evaluation was discussed.  Print resources were also emphasized.   

 

TECHNICAL SERVICES DEPARTMENT

ACQUISITIONS

The number of books we purchase has been increasing steadily in the past years, this year was no exception as the following chart explains.  We also have been receiving an increasing number of gift books and our standing orders for “continuations” also have increased.

 

CATALOGING

 

 

 

 

CATALOGING STATISTICS FY 93 – FY 99

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

% incr/dec

 

 

93/94

94/95

95/96

96/97

97/98

98/99

99/00

98/99-99/00

BOOKS, NEW

 

 

 

 

 

 

 

 

 

Titles

1,758

1,502

1,861

2,370

3,043

2,965

3,361

13%

 

Volumes

1,842

1,576

2,032

2,481

3,301

3,062

3,727

22%

 

 

 

 

 

 

 

 

 

 

Books, Gift:

 

 

 

 

 

 

 

 

 

Titles

227

266

98

454

503

552

679

23%

 

Volumes

260

279

128

486

520

567

726

28%

 

 

 

 

 

 

 

 

 

 

BOOKS, RECLASS

 

 

 

 

 

 

 

 

DEWEY*

 

 

 

 

 

 

 

 

 

 

Titles

4,101

2,884

2,966

0

0

43

199

363%

 

Volumes

4,480

3,354

3,635

0

0

47

258

449%

OTHER

 

 

 

 

 

 

 

 

 

 

Titles

118

14

32

21

24

 

 

 

 

Volumes

142

142

53

21

24

 

 

 

 

 

 

 

 

 

 

 

 

 

TOTAL BOOKS

 

 

 

 

 

 

 

 

 

Titles

4,446

3,291

3,096

2,845

3,570

3,560

4,239

19%

 

Volumes

4,882

3,775

3,819

2,988

3,845

3,676

4,711

28%

 

 

 

 

 

 

 

 

 

 

 

 

We purchased 13% more titles this year compared to 98/99 when 10% of our book budget was suspended due to enrollment being less than originally projected.  As can be seen in the table above, when gifts books and reclassification of books are added, we added over 4000 titles to the catalog.  This is a 19% increase over last year.  The only time we added more titles to the catalog was in FY93 when we were in the midst of a grant funded reclassification project that moved books that were classified under the Dewey Decimal System into the Library of Congress system we now use.

 

MEDIA, NEW

93/94

94/95

95/96

96/97

97/98

98/99

99/00

 % change

 

 

Titles

120

118

188

92

218

117

106

-9%

 

Volumes

202

168

221

158

346

178

164

-8%

MEDIA, GIFT

 

 

 

 

 

 

 

 

 

 

Titles

9

0

4

32

2

8

1

-88%

 

Volumes

9

0

4

50

4

10

1

-90%

MEDIA, RECLASS

 

 

 

 

 

 

 

 

 

 

Titles

1

0

0

0

0

0

1

 

 

Volumes

1

0

0

0

0

0

13

 

TOTAL MEDIA

 

 

 

 

 

 

 

 

 

 

Titles

130

118

192

124

220

125

108

-14%

 

Volumes

212

168

225

208

350

188

178

-5%

 

 

 

 

 

 

 

 

 

 

 

Media purchases were down this year and last after a record high in FY97/98.  As classroom technology changes we will monitor the use of videos.

 

Our collection continues to grow stronger in the social sciences than in any other area.  This reflects our campus strengths in business, social work, and criminal justice (H).  We also continue to make significant purchases in the areas of science (Q) and health (R).  English and American literature (PS-PZ) are other areas where we are growing the collection.”  We may need to consider increasing the budgets for history (D-F) and religion (BL-BX).

 

During the spring, Technical Services participated in the two weeding projects in the reference and circulating collections.  Technical Services worked with Reference to remove the bibliographic records for withdrawn books from all of our databases.  We removed quite a significant number of titles in a short period of time.  This project made our reference collection leaner and facilitated easier access to up-to-date material.  Next year collection development librarians will be concentrating on updating the reference collection to replace the outdated titles.

 

DISCARDS, BOOKS

93/94

94/95

95/96

96/97

97/98

98/99

99/00

 

Titles

1,401

552

1,307

122

188

 

600

 

Volumes

1,674

667

1,741

251

269

 

968

DISCARDS, MEDIA

 

 

 

 

 

 

 

 

Titles

0

 

227

0

0

 

0

 

Volumes

0

 

318

0

0

 

0

TOTAL DISCARDS

 

 

 

 

 

 

 

 

Titles

1,401

552

1,534

122

188

 

600

 

Volumes

1,674

667

2,059

251

269

 

968

 

 

CIRCULATION

 

 

CIRCULATION

 

 

 

 

 

 

 

 

 

 

 

 

 

 

% incr/dec

 

93/94

94/95

95/96

96/97

97/98

 98/99

99/00

98/99-99/00

Books & Media

 

 

 

 

 

 

 

 

By Students

4,666

6,868

5,166

5,506

11,351

14,721

15,259

3.65%

By Faculty

1,582

1,569

1,322

2,075

3,955

4,630

4965

7.23%

Of Reserve items--by all

3,145

4,748

4,402

5,061

2,634

3,429

3890

1.34%

Reciprocal (by Quad-City Community)

2,814

2,947

2,858

3,760

6540

6,065

5024

-17.16%

 

93/94

94/95

95/96

96/97

97/98

98/99

99/00

 

Books & Media-by all patrons

12,207

16,132

13,748

16,402

24,480

28,845

29,138

1.02%

Circulation statistics have not increased as much as we have experienced in the past.  We will continue to monitor these trends.  We are convinced that monographs play a central role in the research needs of our students.  With the popularity of the Web students, and sometimes faculty, overlook this.  Library staff will continue to emphasize the use of books in their library instruction and in their conversations with students and faculty.

 

We continue to see statistics that show there is a continued demand for recreational reading among students, faculty and staff.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

As can be seen above, there has been a significant drop in use of periodicals within the library.  Not all of this can be attributed to a difference in how circulation was counted in the past.  These numbers combined with inter-library loan figures indicate that fulltext databases have become the source of choice for journal articles.  If we continue to experience such a strong impact by fulltext databases we will need to take a very close look at our periodical subscriptions.  Faculty will be asked to assist the library to identify paper subscriptions that may be superfluous so that funds can be reallocated into information sources that more closely reflect the needs and research methods of students.

 

 

 

 

Study room use dropped last year.  My hope is that this is an anomaly and not an indication of a drop in use of the library.


 

 

Circulation Staff

The majority of student labor in the library is in the circulation department.  We are still working on the optimal number of student assistants in the library.  Based on our current patterns of work assignments we will continue to employ students at around 10,000 hours per year.  We employ 26 student workers at any one time during the school year.

 

We were able to make a new hire in January of 1999 after a hiring freeze during fall semester during FY 98/99.  At that time we hired Rhonda Ehrecke as night circulation supervisor and Sue Baumbach took full responsibility for inter-library loan.  Rhonda has been supervising the night crew of students and working with Syl Rex.  Rhonda has taken on added responsibilities of helping Interlibrary Loan and Acquisitions during peak times in those departments.

 

INTERLIBRARY LOAN

 

 

INTERLIBRARY LOAN History

 

 

 

 

 

 

 

 

 

 

% incr/dec

 

93-94

94-95

95-96

96-97

97-98

98-99

99/00

98/99 to 99/00

For Students

376

548

572

1050

962

1017

828

-19%

For Faculty

237

340

356

527

924

1369

1276

-7%

Total Borrowed

613

888

928

1577

1886

2386

2104

-12%

Loaned

1406

2235

2377

1524

2746

3728

4611

24%

TOTAL

2019

3123

3305

3101

4632

6114

6680

9%

 

 

Interlibrary Loan activity has continued to grow at a rapid rate throughout the last seven years.  The total number of items borrowed for students and faculty and the number of items we loaned to other libraries rose by 9%.  We have seen a 24% increase in the number of loans to other libraries.  In fact our loans to other libraries almost equaled our total interlibrary loan activity of 97/98!  This is caused in part because we have made our periodical holdings more accurate on the national database.  The word is out among other libraries that we are very efficient so more make requests of us.

Sue Baumbach has instituted a number of procedures that account for a much greater efficiency in the Interlibrary Loan department.  She suggested using two new software packages that help her process requests.  We have joined the growing number of libraries that use Ariel software to send articles among libraries using the Internet instead of the mail.  This means that material we ask for can come in a matter of days instead of weeks.  We also purchased a software package that allows us to manage our interlibrary loans and send out requests faster.  In the next year we will continue to make interlibrary loan more efficient for students and faculty so that we have the greatest possible access to needed information.

Our interlibrary loan statistics show a trend similar to those in circulation.  This year there was a drop in use by faculty and students.  Student requests have continued to be below those of FY 96/97, the last year before our acquisition of fulltext article databases.  We will continue to access the impact that fulltext has on use of library resources and interlibrary loan.

 

 

 

 

 

 

 

 

 

 

 

 

 

MEDIA SERVICES

MEDIA ACTIVITY

 

 

 

 

 

 

 

 

 

 

 

% incr/dec

 

 

 

93/94

94/95

95/96

96/97

97/98

98/99

99/00

98/99-99/00

 

 

1. Media Equipment--times used*

 

5,928

5,986

4,914

4,329

5,423

4,519

-17%

 

 

2. Projects--# completed

781

862

262

545

601

902

638

-29%

 

 

3. Facilities--times program room used

538

583

543

193

191

270

265

-2%

 

 

4. Video cassettes--times used**

3,264

4,721

5,400

2,816

N.A.

 

 

 

 

*Uses decrease as equipment is permanently installed in campus buildings.

 

 

 

 

**Estimates of video use from equipment permanently installed in classrooms

 

 

 

 

The Media Services department continues to provide a fairly stable amount of service with ups and downs depending on specific years.  We don’t have statistics that show the impact of having so many televisions and video players in classrooms but as we continue to put permanent installations in each room the numbers in line 1 continue to decrease.  Anecdotally, the TV/VCR installations are the widest and easiest used technology on campus.


 

1999-2000 O’KEEFE LIBRARY STAFF

 

Title

 

Name

Start Date

End Date

Director

John H. Pollitz

 

6-16-97

 

Associate Director for Public Services

Marylaine Block

 

9-15-77

6-30-99

Reference and Systems Librarian

Nanette Miller

 

10-4-96

10-22-99 As Head of Ref.

Reference Librarian

Patricia Kranovich

 

7-5-96

10-15-99

Head of Reference

 

Patricia Kranovich

1-22-00

 

Reference Librarian

Stella Herzig

1-3-94

 

On Leave

11-99 to 08-00

Reference/Technology Librarian

 

Marcy Downs

7-15-99

 

Reference Librarian

 

Mary Heinzman

12-12-99

 

Evening Reference Librarian

Syl Rex

 

7/1/98

 

Temporary Reference Librarian

 

Barbara Kuttler

12/15/99

5/15/00

Head of Technical Services

Jennifer Davis

1-4-93

 

Head of Media Services

Harold Krubsack

 

1-6-86

 

Administrative Assistant to Director (1-15-96)

Mary Kathryn (Kathy) Byers

 

1-4-93

 

Administrative Assistant for Acquisitions (1-3-96)

Nancy Johnson-Van Hecke

3-7-84

 

Administrative Assistant for Circulation Services (4-18-93)

Carol Ann Chouteau

1-18-88

 

Evening Circulation Supervisor

Rhonda Ehrecke

 

2-1-99

 

Library Technical Assistant – Interlibrary Loan (2-1-99)

Sue Baumbach

6-15-98

 

Library Technical Assistants – Cataloging

 

Susan Green

 

8-21-95

 

 

 

Eliza Gilles

 

3-4-96

 

 

 

Connie Schroeder

 

6-1-97

 


STAFF DEVELOPMENT

 

John H. Pollitz

·        Attended the Iowa Library Association (ILA) Conference in Dubuque, IA. 

·        Attended the American Library Association Conference in New Orleans, LA.

·        Served as President of the St. Ambrose University Staff Assembly. 

·        Served as President of the Iowa OCLC User Group and planned the annual IOUG conference. 

·        Served as Chair of the Library Network Advisory Committee to the Iowa Communications Network. 

·        Volunteered as grant reader for Quad City Arts.

·        Continued to write reviews for Choice magazine.

Kathy Byers

·        Twelve hours of training in Microsoft 2000 Excel and Word at RBLS.

·        Staff Assembly-sponsored workshops in Investment Planning.

·        Received 9 hours of Continuing Professional Education from Institute of Management Accountants.

·        Board member and treasurer for the Institute of Management Accountants.

·        Member of the Facilities Team for Vision 20/20.

 

Pat Kranovich

·        Presentation  - Upward-Bound students – June, 2000

·        Library tour - 10 deacon candidates – June, 2000

·        Presentation - STAR (students trained as role models) students – June, 2000

·        Presentation - beginning nursing class – May, 2000

·        Academic issues panel for parents of new students – June-July, 2000

·        RBLS RIC (reference information committee) meetings – 1999/2000

·        IPAL meeting – Coe college – Cedar Rapids – March, 2000

·        March 13 & 14, 2000 attended workshop - LEADERSHIP: The Critical Difference presented by Barry Woolf  at the SAU Professional Development Center.

·        Electronic resources/e-books meeting – Bettendorf Public Library – May, 2000

·        Various meetings – preparation for IL101 – new information literacy class

Mary Heinzman

·        October 1999 – presentation at the Iowa Library Association on “Library Services to the Business Community”.

·        January 7, 2000 – attended BCR class entitled “Beyond ILL Basics” at Iowa State University, Ames, IA.

·        March 7, 2000 – attended teleconference session by OCLC on CORC.

·        March 16, 2000 – attended St. Ambrose University staff development day sessions.

·        March 24, 2000 – attended the Iowa Private Academic Libraries (IPAL) meeting in Cedar Rapids, IA.

·        May 12, 2000 – attended the Iowa ACRL conference at Iowa State University in Ames, IA.

·        June 2, 2000 – attended the Iowa OCLC User Group conference in Clive, IA.

·        June 16, 2000 – attended a videoconference on services to distance education students at River Bend Library System.

·        Member of the Academic Resources Team for Vision 20/20.

Marcy Downs

·        August 25, 1999 - Excellent Customer Service Seminar, Augustana College

·        September 14-16, 1999 - NUG Meeting, GEAC, Downers Grove, IL

·        October 15, 1999 - Iowa Library Association, Dubuque, IA

·        November 11-12, 1999 - Powerful Learning Powerful Partnerships, Iowa City, IA

·        March 9 & 16, 2000 - Windows NT Server 4.0, Black Hawk Community College

·        March 30, 2000 - CORC Presentation Teleconference at library

·        April 3,2000 - Online Instruction Presentation, ACCEL offices

·        May 17-19, 2000 - Vision Planning, SAU

·        June 2, 2000 - OCLC Users Group Clive, IA

·        June 16, 2000 - Distance Learning Teleconference RBLS

·        Represented the library throughout the year by participating in RIC meetings and RBLS activities.

·        Fall Semester 1999 - Computer Systems Class, SAU

·        Spring Semester 2000 - Computer Networking Class, SAU

Stella Herzig

·        Took over maintenance and updating of BIOTN

·        Created new web pages and resource handouts for Drama, Speech, Religion, English and Multicultural issues.

·        Took over administration of the library requirement.

·        Represented O'Keefe Library as a correspondent for Library Journal's academic e-mail newsletter.

·        Took a leave of absence to live in India for 6 months.

Sue Baumbach

·        August 1999 - Essentials of excellent customer service workshop at Augustana College

·        January 2000 - Microsoft Word I, II and III at River Bend

·        February 2000 - Microsoft Excel I, II and III at River Bend

·        March 2000 - Staff Development Seminar at St. Ambrose- TIA-CREF

·         June 2000 - Iowa OCLC users group conference - 17th Annual

Carol Anne Chouteau

 

·        August 1999 - Essentials of excellent customer service workshop at Augustana College

·        March 13 & 14, 2000, attended workshop - LEADERSHIP: The Critical Difference presented by Barry Woolf at the SAU Professional Development Center.

 

Harold Krubsack

·        Attended the Iowa Educational Media Association’s annual conference. 

·        Attended several meetings of the Iowa Association of Communications Technology.

Jennifer Davis

·        August 1999 - Essentials of excellent customer service workshop at Augustana College.

·        September 14-16, 1999 - NUG Meeting GEAC Downers Grove, IL.

·        March 13 & 14, 2000, attended workshop - LEADERSHIP: The Critical Difference presented by Barry Woolf at the SAU Professional Development Center.

·        March 30, 2000 - CORC Presentation Teleconference at library

·        Iowa OCLC Users Group and Introduction to Metadata in Clive, June 2000.

·        OCLC Update 2000 and OCLC CORC Service-Overview in Dubuque, June 20, 2000.

 

Nancy Johnson-Van Hecke

·        August 1999 - Essentials of excellent customer service workshop at Augustana College

Eliza Gillies

·        September 1999 – Geoweb training at River Bend Library System.

·        October 1999 – ILA Conference in Dubuque, IA.

·        March 1999 – Excel workshop at River Bend Library System.

·        June 2000 – BCR cataloging description workshop in Ames, IA.

Susan Green

·        Essentials of Excellent Customer Service Workshop at Augustana College, August 1999.

·        Organization of Information Resources, ICN 21:122 at Davenport P.L., August-December 1999.

·        GEOWEB training at RBLS, September 1999.

·        Iowa Library Association in Dubuque (Nancy Kraft presentation on Disaster Preparedness and Collection Salvage), October 2000.

·        Excel training at RBLS, March 7, 14, 21, 2000.

·        BCR Original Cataloging class in Cedar Rapids, March 2000.

·        CORC training in house, March 2000.

·        Iowa OCLC Users Group and Introduction to Metadata in Clive, June 2000.

·        OCLC Update 2000 and OCLC CORC Service-Overview in Dubuque, June 20, 2000.

 

Connie Schroeder

·        Attended the Customer Service seminar at Augustana College, August 1999.

·        Attended Word 1 & 2 sessions at RBLS, January 2000.

·        Attended the TIAA-CREF information session here at Ambrose, March 2000.

 

BIOGRAPHIES OF LIBRARY STAFF

 

            Susan Baumbach-- Secretarial Degree from Skills Business Training Center.  With this degree, she has eight years of experience in the field.  She had volunteered for the O’Keefe Library approximately one year helping in the Special Collections Area as well as the Technical Services Department prior to being on staff.

 

            Kathy Byers--BA Accounting, 1995, St. Ambrose University.  Twenty years experience in management and bookkeeping responsibilities for family-owned business.  Worked for 3½ years in Technical Services Department of this library prior to becoming administrative assistant to the library director.  Member, Board of Directors - Illowa Chapter of the Institute of Management Accountants, Treasurer 97-98, 98/99, & 99-00.

 

            Carol Anne Chouteau--BM Vocal Performance, 1982 St. Ambrose University.  Experience in all aspects of library work progressing from page (Davenport P.L.) to circulation supervisor (SAU).  Also worked at University of Missouri at Kansas City (general library) in Acquisitions and Serials/Continuations, and Midwest Research Institute Science and Technology Library overseeing the Barstow Library (economics department).

 

            Jennifer Davis--MS in Library Science, 1990 Florida State University.  From 1974 worked in research and statistics for various criminal justice agencies and the Division of Tourism for the state of Florida before joining SAU in 1993.  Member - American Library Association, Beta Phi Mu.

 

            Marcy Downs—MSLS, 1998 University of Kentucky, 1996 BA Loyola University, Chicago.  Member of the American Library Association and the American Historical Association.

 

            Rhonda Ehrecke—Bachelor of Business Administration, 1993 Iowa State University.  Managerial experience in the retail industry.  Attending St. Ambrose University to earn her Secondary Education degree.

 

            Eliza Gillies--BA English, 1973 Macalester College.  Additional graduate hours in Library Science at the University of Iowa. Experience in educational advising and transcript evaluation at post-secondary institutions.

 

            Susan Green--Board of Governors Degree, 1992 Western Illinois University. Six years at DeWitt Public Library as library clerk and children's librarian.

 

            Stella Herzig--MLS, 1985 Kent State University. Ten years of experience in libraries including five years as reference librarian at Santa Barbara Public Library, California. Has been at SAU since January 1994.

 

            Mary Heinzman—MLS, Northern Illinois University, BA University of Iowa.  Extensive experience in local public libraries, most recently as the Business/Reference Librarian at Davenport Public Library.  Member of the American Library Association, the Iowa Library Association, and member of the Small Business Council, Davenport Chamber of Commerce.

 

            Nancy Johnson-Van Hecke--BA English, 1973 Augustana College. Has progressed from Library Technical Assistant in cataloging to Administrative Assistant in Acquisitions.  Has also worked occasionally as backup in Circulation and Reference.  Prior to joining the SAU library staff, job experiences included restaurant management and social services for abused children.

 

            Barbara Kuttler—MA in Library and Information Science, 1994 University of Iowa.  BA Music, Marycrest College.

 

            Patricia Kranovich--MLS 1980, University of Iowa.  Held Reference Positions at Cedar Rapids Public Library, Minnesota Valley Regional Library and Wartburg College. Member - American Library Association.

 

            Harold Krubsack--MS in Education Technology, 1969 University of Wisconsin at Stout.  Initially an instructor in media technology at U. of Wisconsin; then 10 years as director of learning resources at Southwest Wisc. Technical Institute; moving to SAU in 1986 to coordinate the extensive media resources available to faculty, students, and staff.  Member, Association of Education Communications Technology, Iowa Educational Media Association.

 

            John Pollitz--MLS, 1990 University of Iowa.  MA/History 1978 University of Denver.  Began his career as a reference librarian at Augustana College in Rock Island, Illinois.  Was promoted to assistant director, automated services in 1992.  Served as interim director at Monmouth College, Monmouth, Illinois during the 1994-1995 academic year.  While at Augustana served as project director for an LSCA Title III grant-sponsored program that digitized local historical documents and photographs about the Quad Cities.  The digitized material was then placed on the World Wide Web for use in elementary and high school classrooms.  Began as library director of O’Keefe Library in June 1997.

 

            Connie Schroeder--Secretarial degree from Eastern Iowa Community College, 1969; eight years in Bettendorf elementary school library and most recently one year in the SAU Records & Registration Office before coming to the library in June, 1997.